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Drowning At Work: Do You Need a New Employee or Better Technology?

When a firm is really pressed – when people can’t keep up with their work, do you use technology or hire more people to address the issue? This is a question every firm faces, no matter the size.

But when do you pull the trigger on adding another person to an established role, or decide the issue is better solved by new/better technology?

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Post source : Trumpet Blog- THe Efficiency Beat